Hello! Last week, I went to the KLM Airlines Columbus Office and was impressed by the level of service. From the time I entered, the staff was friendly and willing to assist. I needed some information on my next flight, such as seat upgrades and special meals, and the staff explained everything at length. The staff was also patient and clarified all my queries in detail. The office itself was modern, clean, and simple to navigate, so I actually enjoyed dropping by. There was a brief wait, but the employees had everything running smoothly so I didn't have any issues at all. I also liked the way they gave me tips on my flight that were really helpful, like when to check in and how to deal with my luggage. I left the office feeling completely ready to go on my trip, and I was thoroughly impressed with the professionalism and expert knowledge of the staff. If you ever happen to be in Columbus and need assistance with KLM, I highly recommend this office. They have wonderful customer service and genuinely care about making your travel process easier!